All Systems Operational

About This Site

Welcome to the Ortto status page.

This status page is for Ortto (https://ortto.com). If you are looking for Autopilot Journeys edition please visit https://status.autopilothq.com/.

For help, please visit: https://help.ortto.com.

Uptime over the past 90 days. View historical uptime.
Ortto application Operational
90 days ago
99.99 % uptime
Today
Ortto API Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Database Server Maintenance (Europe Datacenter)
Completed - The system is fully operational. Please contact Support if you encounter any issues.
Sep 27, 22:52 UTC
Verifying - Maintenance has been completed. We will continue to monitor the system.
Sep 27, 22:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 22:01 UTC
Scheduled - We will be performing maintenance on some databases in our Europe Datacenter at the following time:

Wednesday, 27th September 2023 22:00-23:00 (UTC)
Thursday, 28th September 2023 00:00-01:00 (UTC+2, Paris)
Thursday, 28th September 2023 08:00-09:00 (UTC+10, Sydney)

The expected duration is less than 5 minutes during this 1 hour window.

Customers may see errors appear when performing actions within the application during this time.

Our engineers will be working to minimise disruption as much as possible. However, it is not recommended to make any changes to your data during this maintenance period.

Customers who's instance(s) are hosted in other regions will not be impacted by this maintenance.
Sep 25, 06:53 UTC
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Degraded Performance
Resolved - The system is back to a stable and healthy state now so we are considering this incident resolved. More work will follow to look into the root causes and prevent them in future.
Sep 19, 20:18 UTC
Investigating - We are experiencing degraded performance related to heavy load on a database. We are looking into the issue. We are in touch with our database provider and they are investigating.
Sep 19, 17:33 UTC
Sep 18, 2023

No incidents reported.

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